We use United Parcel Service to ship your candy; also upon your request in certain cases we will ship the United States Postal Service. All orders will ship within two business days unless the item is temporarily out of stock and in that case you will be notified of the situation. We ship Monday through Thursday typically. We will ship on a Friday upon request but do know that UPS does not process packages on Saturdays or Sundays so it will sit in their warehouse all weekend and begin moving again on Monday. (All UPS time quotes do not include the day the package is shipped)
United Parcel Service
1 Day range for UPS
We ship anywhere in the one day range (yellow area) using ground UPS.
2-5 Day Range for UPS
These areas of the country can go ground if the temperature is below 72 degrees in Louisville and the place to which you are shipping. If it is warmer than 72 either place then we suggest that you go 2nd day air and have a cold pack included. When the weather is 84 degrees or higher in Louisville or the package destination then we suggest next day air with a cold pack. If you choose not to use next day or 2nd day air and a cold pack we will not replace candy if it arrives melted.
UPS Next Day Air Early AM
This option is if you wish to have your candy arrive the following business day by 8:00am. To take advantage of this option your order must be placed before 1pm EST.
UPS Next Day Air
This option is if you wish to have your candy arrive the following business day by 10:30 am. To take advantage of this option your order must be placed before 1pm EST.
UPS Next Day Air Saver
This option is for your package to arrive by 3:00pm the next business day. To take advantage of this option your order must be placed before 1pm EST.
UPS 2nd Day Air
This option insures that your package will be received 2 days after it ships. With 2nd day air there is a Saturday option but it adds an additional fee to the cost of shipping.
UPS 2nd Day Air AM
This option is the same as 2nd day air except the package will typically have an arrival time of 10:30 am the second day. With 2nd day air am there is a Saturday option but it adds an additional fee to the cost of shipping.
UPS 3 Day Select
With this option your package will be received by the end of the third day.
****Almost 20% of the population moves every year so be certain that the address given is current and complete. This includes apartment or suite numbers, building names, and zip codes. With all shipments going UPS we will need to have a fully correct address if not UPS will charge a correction fee of $10.00 and unfortunately this fee will be passed on to you. If UPS is unable to find a correct address then the package will be returned to us. In this case to reship the package the shipping fee will have to be charged a second time after we contact you to obtain a correct address.
United States Postal Service
If your package is being shipped to a P.O. Box, APO, FPO, or any other country then we must use the USPS and therefore will not know the price until we get the price from the post office. We will gladly do this for you but unfortunately you will need to call us directly at 1-800-556-8847 (55-MUTHS) or locally at 502-585-2952.